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Frequently Asked Questions

What is IPay Global Solutions?
IPayGS is a licensed Money Services Business (MSB) that enables African businesses and financial institutions to send and receive international payments seamlessly. We offer fast access to foreign and local currencies like USD, EUR, GBP, XOF, and XAF through a secure, easy-to-use platform.
Which countries do you support?
We currently operate in West and Central Africa, particularly in countries using XOF and XAF (Francophone zones). More regions are being added — reach out to see if we support your country.
What currencies can I access?
You can access a wide range of foreign and local currencies, including: US Dollar, Euro, British Pound, West African CFA franc, Central African CFA franc etc
How fast are payments processed?
Most payments are processed within 24–48 hours, depending on the destination and currency. We pride ourselves on meeting agreed timelines to keep your business moving.
Is IPay Global Solution secure?
Absolutely. Security is built into every part of our platform. We work exclusively with licensed financial institutions and employ enterprise-grade encryption, secure KYC processes, and strict compliance standards.
What are your fees and exchange rates?
We offer competitive exchange rates by removing middlemen. Our pricing is transparent — no hidden fees. Contact our team for custom quotes based on your transaction volume and needs.
Who can use IPay Global Solution?
Our platform is ideal for: Importers and exporters, Remittance operators, Fintechs and NGOs and institutions that make regular cross-border payments
Do you require KYC or registration?
Yes. To comply with international financial regulations, all users must complete KYC (Know Your Customer) and AML (Anti-Money Laundering) verification before using our platform.